Vincent Keller, CIO
Selecta, Switzerland Value Stream Improvement / Transforming Mindsets and Behaviors
The infinitas team was instrumental in helping our people to transform to a mindset of continuous improvement. The infinitas Value Stream Improvement methodology guided us through a thorough diagnostic, followed by hands on implementation. The infinitas proactive focus on leadership and team alignment, combined with deep skills in making our data talk led us to an improvement opportunity to increase by 25% the Mean Time Between Failure for over 1800 field installed systems.
Our people were not accustomed to working with outside consultants. The infinitas team not only overcame this reluctance, but developed nurturing relationships which continue to this day. The infinitas team was able to respectfully challenge our entire team, from our newest hires to our most experienced experts, some with over 35 years.
Changing mindsets and behaviors in order to deliver business performance is difficult work. As a growing boutique consultancy, the infinitas team shows a level of commitment and dedication which is rare. Their willingness to work until the results are fully realized impressed the team and myself.