These short-term quality, capacity, delivery opportunities typically have a focused scope.
Customer complaints and a regulatory warning around product performance led to a large recall and delivery stop. Our team provided data based analysis to uncover and eliminate the root cause to the satisfaction of the customers and regulatory authorities.
Due to issues at a competitor’s factory, customer orders increased 40% during the Christmas holidays for this “fully loaded” factory. Our team provided planning, analysis and facilitation for a weeklong cross functional kaizen team to identify potential and go on to execute short term (under 90 days) improvements which increased output 40% without the need for additional capital investment.
Late upstream deliveries were resulting in downstream delivery delays to the end customer, exorbitant express freight costs and late delivery penalties. Our team provided value stream mapping and improvement which addressed the time traps, restoring normal on-time delivery.